MAGIX Support
MAGIX AG produces intuitive and easy-to-use multimedia software for private and professional users. If you have any questions concerning our comprehensive range of products, please refer to our detailed support section which provides support for installing and registering your software or any other question related to our multimedia software.
Customer Service
Please contact Customer Service for inquiries related to the following topics:
- Order
- Product consulting (pre-purchase)
- Activation
- Upgrade requests
- Returns
Technical Support
Do you need technical support using your software program? Examples:
- Installation
- Using the program functions
- System environment
- System stability
For a fast solution: Immediate expert help!
MAGIX Knowledge Community
For complex problems: FAQs, patches, email/telephone contact! MAGIX Technical Support
Additional support services
MY SERVICE CENTER
Product registration – For attractive upgrade offers and additional functions
MAGIX newsletter – Exclusive software offers from MAGIX
ORDER INFORMATION
Activation of your program & additional features – Video tutorials
Payment / shipping – Information on available payment methods, shipping costs, etc.
HELP & SUPPORT
Knowledge community – Software users help each other with forums
