Customer Service

Please contact our MAGIX Customer Service team for inquiries related to the following topics:

  • Order
  • Product consulting (pre-purchase)
  • Activation
  • Upgrade requests
  • Returns

Make a request online

Telephone 1-305 722 5810
Monday-Friday, 9 am to 4 pm EST 

Fax 1-905-470-0403 

Additional support services

Activation

You want to activate additional functions or codecs, but don't know how?

You've come to the right place: The following video explains in detail how to activate additional functions and codecs so you can fully enjoy all of the advantages offered by your MAGIX software.