Frequently asked questions (FAQ)

What happened to the XARA page?

XARA has reassumed sales and support for all XARA products. You can find the latest version of the software at

Can I still use my XARA software?

Yes, of course you can. You will continue to have access and may use your XARA software without any problems.

Who do I need to contact if I have problems with the software?

If you have any problems, such as activating your software or issues with your serial number, we will be happy to provide assistance.

How can I activate a product?

All the relevant information is stored in the customer service center. This page can be found at:

I can't find my serial number or have a different serial number. Where can I get help?

We would be happy to help you. You can contact the MAGIX Sales Department on workdays.

Telephone: +49 (0)5741 3455-31


Monday - Friday 10:00 a.m. - 4:00 p.m.

I have a problem accessing the catalog (for a current version purchased from MAGIX with the update service).

In this case, please contact XARA support directly. You can contact them at or